Zakinagar

Terms & Conditions

Terms & Conditions

 

Welcome to Zaki Nagar Organics. These Terms & Conditions (“Terms”) govern your access to and use of our website [www.zakinagar.com], related mobile applications, and online services (collectively referred to as the “Services”).
By using our Services, you agree to comply with and be bound by these Terms. Please read them carefully before placing any order.

 

1. Company Information

 

Zaki Nagar Organics is a registered business based in Pakistan, dedicated to providing high-quality organic and herbal products. All transactions are conducted in Pakistani Rupees (PKR) unless otherwise stated.

 

2. Eligibility to Use

 

To access or use our Services, you must be at least 18 years old and capable of entering into a binding agreement under applicable law. By using our website, you confirm that all information you provide is accurate and truthful.

 

3. Product Information

 

We make every effort to ensure that product descriptions, images, and details are accurate and up to date. However, slight variations in color, texture, or packaging may occur due to natural differences or updates in formulation.
Zaki Nagar Organics reserves the right to modify or discontinue any product without prior notice.

 

4. Orders and Acceptance

 

All orders placed through our website are subject to acceptance and availability. Once you place an order, you will receive an acknowledgment email. However, this does not constitute final acceptance of your order.
We reserve the right to cancel or refuse any order for reasons such as:

  • Product unavailability
  • Pricing or description errors
  • Payment authorization failure
  • Suspicious or fraudulent activity

If your order is canceled after payment, a full refund will be issued promptly.

 

5. Payment Methods

 

We offer secure payment options including:

  • Credit/Debit Cards
  • Bank Transfers
  • Mobile Wallets
  • Cash on Delivery (COD)

All payments are processed through trusted, encrypted payment gateways to ensure your financial information remains secure.

 

6. Shipping and Delivery

 

We provide delivery services across Pakistan.

  • Orders are usually processed within 1–2 business days.
  • Standard delivery times range from 3–10 working days, depending on your location.
  • Delays caused by courier services, weather conditions, or regional restrictions are beyond our control.

 

7. Returns, Replacements, and Refunds

 

We aim for your complete satisfaction. If a product is damaged, incorrect, or defective upon arrival, please contact us within 3 days of delivery.
Returns and refunds are processed according to our Return Policy, which forms part of these Terms.
Please note that opened or used herbal and cosmetic items may not be eligible for return due to hygiene standards.

 

8. Limitation of Liability

 

To the maximum extent permitted by law:

  • Zaki Nagar Organics shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or Services.
  • Our total liability for any claim shall not exceed the total amount paid for the product in question.

You agree to use our products responsibly and in accordance with the instructions provided.

 

9. Intellectual Property Rights

 

All content on our website, including images, text, logos, graphics, and designs are the intellectual property of Zaki Nagar Organics or its licensors.
You may not reproduce, distribute, modify, or reuse any content without our prior written consent.

 

10. User Responsibilities

 

By using our website, you agree to:

  • Provide accurate and up-to-date information.
  • Refrain from misusing or attempting to disrupt our Services.
  • Not engage in fraudulent or illegal activity.

We reserve the right to suspend or terminate accounts that violate these Terms.

 

11. Governing Law and Jurisdiction

 

These Terms are governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Rahim Yar Khan, Pakistan.

 

12. Updates to These Terms

 

We may revise or update these Terms periodically. Any changes will take effect immediately upon posting on this page, with the “Effective Date” updated accordingly. Continued use of our website signifies your acceptance of the updated Terms.

13. Contact Us

 

For questions, support, or feedback regarding these Terms, please reach out to us:

Email: zakinagarorganics@gmail.com

WhatsApp: +92 307 7949979
Cell: +92 301 1889447

Address: Adda Khanpur, Nehar Kinara, Pul Sadiq Branch, Rahim Yar Khan.