Zakinagar

Refund and Returns Policy

Return & Refund Policy

 

At Zaki Nagar Organics, we take great pride in the purity, freshness, and quality of our organic and natural products. Your satisfaction is our top priority. If, for any reason, you are not fully satisfied with your purchase, we offer a simple, transparent, and fair return policy.

 

1. Our Commitment

 

We believe in the authenticity of our products and want you to feel confident when purchasing from us. If a product does not meet your expectations, we will gladly offer a 100% refund of the product price, that’s how much we believe in what we make and sell.

 

2. Eligibility for Return or Refund

 

To ensure a smooth and fair process, please note the following conditions:

  1. The product should be returned within 7 days of receiving your order.
  2. The product must not be consumed more than 100 grams.
  3. The item must be returned in its original packaging.
  4. Proof of purchase (such as an order number or receipt) must be provided when requesting a refund.

Once we receive and verify the returned product, the refund will be processed to your original payment method or through another mutually agreed channel.

 

3. Non-Refundable Situations

 

We may not be able to offer a refund if:

  • The product has been consumed or used beyond the allowed limit.
  • The item was damaged due to mishandling after delivery.
  • The product was purchased through an unauthorized reseller.

 

4. Feedback and Product Improvement

 

We sincerely appreciate customer feedback. If you’re returning a product, we encourage you to share your thoughts on what could be improved, whether it’s taste, texture, packaging, or quality. Your feedback helps us continue crafting better, healthier organic products for everyone.

 

5. How to Request a Return or Refund

 

If you’d like to initiate a return or refund, please contact us through any of the following channels:

 Email: zakinagarorganics@gmail.com
 WhatsApp: +92 307 7949979
 Cell: +92 301 1889447
 Mailing Address: Adda Khanpur, Nehar Kinara, Pul Sadiq Branch, Rahim Yar Khan

Please include your order number, product name, and reason for return in your message so our support team can assist you promptly.

 

6. Processing Time

 

Once your return is approved, refunds are usually processed within 5–7 business days. You will be notified via email or WhatsApp as soon as the refund is completed.

 

7. Final Note

 

Your trust is what keeps Zaki Nagar Organics growing. We are committed not only to delivering pure, natural products but also to ensuring a delightful experience with every purchase. Thank you for believing in us and helping us make organic living healthier and more enjoyable for everyone.